Connect and Hike – Frequently Asked Questions (FAQ)

1. What is Connect and Hike?

Connect and Hike is a community of hiking enthusiasts who gather to explore various trails and natural landscapes. We organize group hikes, share resources, and provide a platform for members to connect over their love for the outdoors.

2. How can I join Connect and Hike?

Joining is easy! Simply RSVP and attend an event. There is no fee to join, and all are welcome, from beginners to seasoned hikers.

3. What do I need to bring to a hike?

We recommend you bring water, snacks, appropriate footwear, sunscreen, and weather-appropriate clothing. Specific details for each hike, including recommended gear, are provided ahead of time on our event pages.

4. Are the hikes suitable for beginners?

Yes, we offer a variety of hikes ranging from easy to challenging. Our Sunday hikes are always considered easy.

5. How often does Connect and Hike organize events?

We typically organize events in the Austin area 6-8 times a month. We also host special events such as overnight camping trips and hiking workshops throughout the year.

6. Can children participate in hikes?

Children are welcome on hikes unless noted otherwise.

7. What if the weather is bad on the day of the hike?

We still hike rain or shine. 🫡

8. How can I volunteer with Connect and Hike?

We love volunteers! You can help lead hikes and organize events. To volunteer, send us an email at info@connectandhike.com with your interests, and we’ll get back to you with more information.

9. What is the policy on playing music during hikes?

Please refrain from playing music out loud during our treks. We encourage you to enjoy the natural sounds of the environment and to be considerate of other participants and wildlife. If you prefer to listen to music, please use headphones at a volume that allows you to remain aware of your surroundings and group communications.

10. What is the cancellation policy for Connect and Hike?

Booking Costs:
– For trips costing more than $500, a non-refundable booking deposit of $500 is required.
– For trips costing less than $500, the full amount is non-refundable.

More than 30 Days Before the Event:
– Cancellations made more than 30 days prior to the event date will be eligible for a full refund of the total trip cost, excluding the non-refundable booking deposit.

15 to 30 Days Before the Event:
– Cancellations made between 15 to 30 days before the event will receive a refund of 50% of the total trip cost, excluding the non-refundable booking deposit.

Less than 15 Days Before the Event:
– No refunds will be issued for cancellations made less than 15 days before the event.

Non-Refundable Deposit:
– Please note that the booking deposit is non-refundable under any circumstances, including cancellations initiated by either the participant or the company.

11. How can I stay updated on upcoming hikes and events?

You can stay updated by following us on social media or regularly checking our website’s events page or website www.connectandhike.com.

12. What is the policy on bringing dogs to hikes?

We welcome well-behaved dogs on many of our hikes, provided they are kept on a leash at all times. Please check the specific event description to confirm if the hike is dog-friendly, as some trails may have restrictions. Owners are expected to bring their own waste bags and ensure their dogs are respectful of nature and other participants.

13. Can events last longer than scheduled?

While we strive to adhere to the scheduled times, the duration of events may vary due to factors such as trail conditions, weather, or the pace of the group. We recommend allocating a bit of extra time beyond the scheduled end of the hike, just in case.

14. Can I leave an event early?

You are free to leave an event at any time. However, please note that you are responsible for your own safety and must ensure you can navigate off the trail safely if you decide to depart early. We recommend informing the hike leader or another member of the group if you choose to leave before an event has officially ended.

15. Can a host stop me from continuing the hike?

Yes, for safety reasons, our hike leaders have the authority to advise participants not to continue on the hike if their pace is significantly slower than the group’s within the first 5-10 minutes of the event. This policy helps ensure that no one is at risk of being left behind and that the group can maintain a steady and safe pace throughout the hike.

16. What is the policy for departure from the trailhead?

We may leave the trailhead up to 5 minutes after the scheduled start time of the hike. If you arrive later than this, it is your responsibility to catch up with the group. We will share our live locations via our WhatsApp chat group whenever possible, but please be aware that cellular service may not be available on all trails. Therefore, we strongly recommend arriving at the trailhead no later than 5 minutes after the scheduled start time to ensure you do not miss the group.

17. What is Camp Connect and Hike?

Camp Connect and Hike is a 20-acre ranch located in West Texas, owned and currently being developed by our club. Situated in the foothills of the Guadalupe Mountains, the camp serves as a safe base for our members who wish to explore the highest peak in Texas and other scenic locations in West Texas. The goal of this camp is to enhance access and enjoyment of outdoor adventures in this beautiful region.